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TERMS OF SALES
Credit Cards - Visa, Mastercard and AMEX
Money Orders or Certified bank checks.
Personal Checks: Checks are welcome and will not delay your order. Your name must be bank-imprinted on the check.
Purchase Orders: Purchase Orders are accepted from governmental agencies and major corporations.
Terms: Net 30. Hard copy is required-please either mail or FAX. Purchase Orders must be for a minimum of $250, unless prepaid. Subject to acceptance.
Please do not send cash in the mail.
SHIPPING
There is a flat $8.95 shipping/handling fee for all orders, no matter how large or how small the order is.
Orders are generally shipped via US Priority Mail.
Delivery method and carrier is at the discretion of FORCE-TEN ENTERPRISES.
FOREIGN ORDERS
Please e-mail for instructions to: info@force-ten.com
IN-STOCK STATUS
At any given time, approximately 95% of the items in this catalog are in-stock for at-once shipment. Most orders are shipped out within 3 business days of when we receive them.
Occasionally we have to back-order an item. Most back-orders follow within 3 weeks, although some take longer due to limited production of certain highly specialized products.
RETURNS
You must Call or E-mail for a RMA number before returning an items. All returns without a RMA number plainly written on the shipping box, will be returned unopened.
Items may be returned for a full refund of the merchandise price ( less a 20% restocking charge) only if returned prepaid insured in original, readily resalable condition within one week (7 days) of receipt. The invoice (or photocopy) must be included. If a return is necessitated due to a clear error on our part, reasonable return shipping costs can be re-imbursed to you. Videos, books, custom-made items, climbing equipment (ropes, carabiners, etc.), special orders, and specifically indicated items are non returnable. Additionally, many items in this catalog are covered by limited manufacturers' warranties.
LEGAL STATUS OF PRODUCTS
It is the responsibility of the Buyer (not FORCE-TEN ENTERPRISES) to ascertain and obey all applicable local, state, and federal laws in regard to possession and use of any item in this catalog. Consult local, state, and federal laws before ordering. By placing an order, the Buyer represents that he/she is of legal age and that the products will be used only in a legal and lawful manner.
MISCELLANEOUS
Prices are subject to change.
This catalog supersedes all previous editions.
Having no control over the use of any product once in the Buyer's possession, we assume no liability associated with their use. Under no circumstances is FORCE-TEN ENTERPRISES liable for any loss, damage, or expenses of any kind arising out of the use, or inability to use, these products, or the suitability of use for any particular task.
Checks returned by your bank are subject to a fee of $35 or the maximum amount permitted by law. The check writer is also responsible for all costs of collection.
Unless otherwise specified, we assume that the address you provide for delivery is a business address as that is defined by United Parcel Service. Every effort is made to ensure accuracy in this catalog; however, we are not responsible for typographical errors.
All orders are subject to acceptance by FORCE-TEN ENTERPRISES, who reserves the right to refuse any order.
By placing an order, the Buyer signifies agreement to these Terms of Sale. |
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