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SHIPPING
Orders are generally shipped via US Priority Mail insured delivery.
Delivery method and carrier is at the discretion of FORCE-TEN ENTERPRISES.
FOREIGN ORDERS
Please e-mail for instructions to: info@force-ten.com
IN-STOCK STATUS
At any given time, approximately 95% of the items in this catalog are in-stock for at-once shipment. Most orders are shipped out within 3 business days of when we receive them.
Occasionally we have to back-order an item. Most back-orders follow within 3 weeks, although some take longer due to limited production of certain highly specialized products.
RETURNS
You must Call or E-mail for a RMA number before returning an items. All returns without a RMA number plainly written on the shipping box, will be returned unopened.
Items may be returned for a full refund of the merchandise price ( less a 20% restocking charge) only if returned prepaid insured in original, readily resalable condition within one week (7 days) of receipt. The invoice (or photocopy) must be included. If a return is necessitated due to a clear error on our part, reasonable return shipping costs can be re-imbursed to you. Videos, books, custom-made items, climbing equipment (ropes, carabiners, etc.), special orders, and specifically indicated items are non returnable. Additionally, many items in this catalog are covered by limited manufacturers' warranties.
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Lock Picks & Tools
